FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. If you would like to pay by cash or cheque, please see our contact page for our mailing address. Once we receive your order with payment we will ship you your products.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

How can I contact you regarding my order?

If you want to contact us regarding general enquiries or order queries then please e-mail: ryan@equinoxapparel.com You can use our contact page, if you'd like.

What's the Policy on Returns?

If you are at all unhappy with your purchase from Equinox, please contact us with the issue and return the product within 30 days. We will be happy refund you the total of your purchase.